Customer Service

Shipping Information

Modells.com offers 3 shipping options. They are Standard Ground Delivery, Priority 2 Day Delivery, and Express Overnight Delivery.

Standard Ground Delivery - typically arrives within 5-7 business days AFTER leaving our Distribution Centers.

Priority 2 Day Delivery - typically arrives in 2 business days AFTER leaving our Distribution Centers.

Express Overnight Delivery - typically arrives the next business day AFTER leaving our Distribution Centers.

Please note - Shipping timing is based on the time it takes to deliver product after it leaves our Distribution Centers. Depending on what time of day your order was placed, an extra day might need to be added for in-stock items. Orders for in- stock items placed by 4 PM EST typically ship same day.

We ship to Alaska and Hawaii, APO/FPO, and PO Boxes.
We do not ship outside of the United States.

Please note - Large items could be subject to special shipping and handling. Refer to the shipping tab below the product descriptions/basket page for more specific details.

Shipping Costs

Order Total

Standard Ground (Typically 5 -7 Business Days)

Priority (2 Business Days)

Express (1 Business Day)

Alaska/Hawaii

Up to $49.99

$6.95

$19.95

$29.95

$31.95

$50 - $99.99

$7.95

$20.95

$30.95

$32.95

$100 - $149.99

$8.95

$21.95

$31.95

$33.95

$150 and up

$9.95

$22.95

$32.95

$34.95

Oversize Items

Cost depends on weight






Return Information
Modell's.com has a hassle-free return policy & procedure. Returns may be be made within 365 days of receiving your order. Some product may fall under Special Returns Exceptions. Click HERE for more detailed information on returns.