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JBL Quantum 400 USB Gaming Headset

$118.99

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Free shipping on orders over $75.00

Get a competitive edge and rise to the occasion. JBL will make sure you hear every step during your gaming session no matter how little every jump, shot, and explosion is. This is what you need in a competitive game to get promoted and to move up the ranks. Know where each and every... Read more...

color: Black

  • Black
Wll not ship until [19041994]

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Product Information



Get a competitive edge and rise to the occasion. JBL will make sure you hear every step during your gaming session no matter how little every jump, shot, and explosion is. This is what you need in a competitive game to get promoted and to move up the ranks.


Know where each and every sound is coming from and always be ready. With JBL’s QuantumSURROUND™, you’ll experience the game like you’re right in the middle of it. 


JBL’s Gaming Headset is suitable for each and every game you love. From your favorite FPS to MOBA battles, and your favorite open world games with beautiful sceneries and music, this headset is a perfect fit to live and enjoy the game.


The headset’s flip-up microphone comes with the echo-cancelling technology to ensure the clarity of your voice, allowing you to hear and be heard. 


Enjoy long sessions of gaming and let JBL worry about your comfort. With the lightweight headband and memory foam ear cushions, you’ll have no problems playing as much as you want. 


Features:

  • Compatible with your favorite platforms via 3.5mm USB audio jack, like:
    • Playstation
    • Xbox
    • PC
    • Mac
    • Nintendo Switch
    • Mobile
    • VR
  • RGB lighting effects
  • Voice focus directional boom flip-up mic working alongside the echo canceling technology for extra communication clarity, with auto turn on/off and mute feature
  • Integrated Discord certified game-chat balance
  • The JBL QuantumSURROUND is only available on PC
  • QuantumENGINE PC software allows you to select your preferred surround sound settings, create separate RGB effects profiles, modify the mic settings, and adjust the equalizer
  • Covered in soft PU leather, providing extra comfort 

Return Policy & Order Cancelations

 Last updated March 26, 2021

Due to COVID-19 return processing times are taking longer than normal.  Please allow us 14-21 days to process your return before contacting customer support regarding the status of your return. Thank you for your patience.

IMPORTANT:  With limited exceptions, returns (i) are refunded to the customer by store credit redeemable on modells.com and (ii) the customer is responsible for return shipping charges. 

We want you to feel confident in your purchase. This is why we are more than happy to assist you with finding the right choice. If it’s not the right fit, we’ll help you get there.

You can return most items for store credit within 30 days of delivery. Unless noted below, outbound shipping charges are non-refundable and you will be responsible for all return shipping costs.

Please be sure to send your item(s) back in full accordance with our Online Return Policy:

  • Item(s) must be sent back within 30 days of the delivery date.
  • Item(s) must be unused and in like-new condition.
  • All merchandise must be returned in its original packaging and with all included accessories and paperwork.

 

Exceptions: Modell’s cannot accept returns for certain items. Items that are ineligible for return include:

  • Products marked as final sale.
  • Clearance and personalized items.
  • Bundle items at discounted rates (e.g. “4 for $20”; unless the entire bundle is returned).
  • Products that were resold or altered (or tagged) for resale will not be accepted.
  • Products not purchased from modells.com.
  • Items marked non-returnable at the checkout or within the product description page.
  • Pillows, comforter sets, or other bedding products.

Domestic Returns/Exchanges (United States)

To return or exchange your item(s):

  • Please reach out to our customer service team for assistance. Our Customer service representatives are available: email support@modells.com (Customer service representatives are available: 8:00am to 8:00pm (CST) Monday - Sunday)
  • With limited exceptions, we do not provide pre-paid return labels; you are responsible for covering return shipping costs. The return shipping label cost will be deducted from your refund amount.
  • We are not liable for any return packages that may become lost or stolen in transit. Please keep proof of postage and/or return tracking number when shipping back returns.
  • Refunds are generally issued within 7-10 business days after we have processed your return.
  • Note: In some instances, the vendors pick up the item(s) directly from your shipping address. This process has an average timeframe of 7-10 business days for them to be processed.

 

Damaged or Defective Item(s)

If you receive a damaged or defective item from modells.com, contact a Customer Care representative immediately.

  • Please supply the representative with your order number, item number, and tracking number from your original confirmation email. The representative will also need your email address and phone number.
  • Modells.com will make every reasonable effort to assist you with your return, replacement if available or store credit will be issued. Return shipping charges will no be applied.
  • A defective item may be replaced within 30 days from the date of purchase under our Warranty Policy, or within the manufacturer's warranty period, whichever is longer. Contact a Customer Care representative for assistance.
  • When possible, please have picture(s) available of the damage or defect to expedite assistance.
  • We are not liable for any return packages that may become lost or stolen in transit. Please keep proof of postage and/or return tracking number when shipping back returns.
  • Note: Depending on the vendor, replacements have an average resolution timeframe of 7-10 business days for them to be processed.
  • Note: In some instances, we will arrange to have the item picked up directly from your shipping address. This process has an average timeframe of 7-10 business days for them to be processed.

 

Lost in Transit Item(s)

If your tracking number shows the order was delivered, but you never received it from modells.com, contact a Customer Care representative immediately.

  • Contact the carrier and submit a claim for the lost in transit item(s). Please supply the representative with your order number, item number, tracking number from your original confirmation email, and claim number. The representative will also need your email address and phone number. 
  • Modells.com will make every reasonable effort to assist you with a replacement if available or store credit will be issued.
  • Note: Depending on the vendor, replacements have an average resolution timeframe of 7-10 business days for them to be processed.

 

Order Cancellations

We strive to have all orders picked, packed, and shipped as quickly as possible because we know you can't wait to receive it! With that in mind, once your order is placed, we are not able to cancel your order. Please see the return policy for additional information if a return is still needed.

Return Policy & Order Cancelations

 Last updated March 26, 2021

Due to COVID-19 return processing times are taking longer than normal.  Please allow us 14-21 days to process your return before contacting customer support regarding the status of your return. Thank you for your patience.

IMPORTANT:  With limited exceptions, returns (i) are refunded to the customer by store credit redeemable on modells.com and (ii) the customer is responsible for return shipping charges. 

We want you to feel confident in your purchase. This is why we are more than happy to assist you with finding the right choice. If it’s not the right fit, we’ll help you get there.

You can return most items for store credit within 30 days of delivery. Unless noted below, outbound shipping charges are non-refundable and you will be responsible for all return shipping costs.

Please be sure to send your item(s) back in full accordance with our Online Return Policy:

  • Item(s) must be sent back within 30 days of the delivery date.
  • Item(s) must be unused and in like-new condition.
  • All merchandise must be returned in its original packaging and with all included accessories and paperwork.

 

Exceptions: Modell’s cannot accept returns for certain items. Items that are ineligible for return include:

  • Products marked as final sale.
  • Clearance and personalized items.
  • Bundle items at discounted rates (e.g. “4 for $20”; unless the entire bundle is returned).
  • Products that were resold or altered (or tagged) for resale will not be accepted.
  • Products not purchased from modells.com.
  • Items marked non-returnable at the checkout or within the product description page.
  • Pillows, comforter sets, or other bedding products.

Domestic Returns/Exchanges (United States)

To return or exchange your item(s):

  • Please reach out to our customer service team for assistance. Our Customer service representatives are available: email support@modells.com (Customer service representatives are available: 8:00am to 8:00pm (CST) Monday - Sunday)
  • With limited exceptions, we do not provide pre-paid return labels; you are responsible for covering return shipping costs. The return shipping label cost will be deducted from your refund amount.
  • We are not liable for any return packages that may become lost or stolen in transit. Please keep proof of postage and/or return tracking number when shipping back returns.
  • Refunds are generally issued within 7-10 business days after we have processed your return.
  • Note: In some instances, the vendors pick up the item(s) directly from your shipping address. This process has an average timeframe of 7-10 business days for them to be processed.

 

Damaged or Defective Item(s)

If you receive a damaged or defective item from modells.com, contact a Customer Care representative immediately.

  • Please supply the representative with your order number, item number, and tracking number from your original confirmation email. The representative will also need your email address and phone number.
  • Modells.com will make every reasonable effort to assist you with your return, replacement if available or store credit will be issued. Return shipping charges will no be applied.
  • A defective item may be replaced within 30 days from the date of purchase under our Warranty Policy, or within the manufacturer's warranty period, whichever is longer. Contact a Customer Care representative for assistance.
  • When possible, please have picture(s) available of the damage or defect to expedite assistance.
  • We are not liable for any return packages that may become lost or stolen in transit. Please keep proof of postage and/or return tracking number when shipping back returns.
  • Note: Depending on the vendor, replacements have an average resolution timeframe of 7-10 business days for them to be processed.
  • Note: In some instances, we will arrange to have the item picked up directly from your shipping address. This process has an average timeframe of 7-10 business days for them to be processed.

 

Lost in Transit Item(s)

If your tracking number shows the order was delivered, but you never received it from modells.com, contact a Customer Care representative immediately.

  • Contact the carrier and submit a claim for the lost in transit item(s). Please supply the representative with your order number, item number, tracking number from your original confirmation email, and claim number. The representative will also need your email address and phone number. 
  • Modells.com will make every reasonable effort to assist you with a replacement if available or store credit will be issued.
  • Note: Depending on the vendor, replacements have an average resolution timeframe of 7-10 business days for them to be processed.

 

Order Cancellations

We strive to have all orders picked, packed, and shipped as quickly as possible because we know you can't wait to receive it! With that in mind, once your order is placed, we are not able to cancel your order. Please see the return policy for additional information if a return is still needed.

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